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Attitude Trainer

Improve Workplace Performance Workshops

Four Half Day Workshops

Dealing with Difficult People and Tricky Situations at Work
Boost Workplace Attitudes and Delete Mondayitis
Workplace Stress Strategies and Improved Work/Life Sanity
Rejuvenating Your Health and Work Life

Dealing with Difficult People, Bullies & Tricky Situations at Work

This workshop includes practical skills applicable to customers, peers, work colleagues, employees and employers. This skills based workshop teaches skills to help people interact in win/win relationships at work. It is suitable for staff in all departments and levels to enhance work relationships.

Understand why people 'push' your buttons
Learn how to create win/win situations
Implement new techniques to deal with tricky people and situations

Topics Covered:

Learn about challenging behaviour and what constitutes a difficult person
Understand the four personality styles, who you are and your colleagues
Discover the three states in relationships and the four different scenarios they create
Examine the keys to you creating winning situations and getting results
Find out about workplace bullying and how to spot one
Boost your confidence and empower yourself
Use effective communication to 'deal with' those tricky situation
We're all the same but different - gender and cultural issues
Embrace a positive attitude implementing solutions

Not just theory these methods are effective tested in the workplace situations and practical examples are shared. These techniques are easily implemented into every situation in professional life.
Includes:

Workbook
Difficult People Tip Sheet
Bullying at Work Ebook

Prices:

Normal $279.00 & GST
Early Bird Special $199.00 & GST (Early Bird Booked and Paid until 01 September)
Two or more workshops $179.00 & GST
Lunch $30.00

Thursday 16th october 8.30am to 12 Noon

Quality Hotel Barry Court
20 Gladstone Road Parnell,
Auckland 1052

Dealing with Difficult People, Bullies & Tricky Situations Personally

Saturday 18th October 9.00am to 12.30pm

Auckland Rose Park Hotel
92-102 Gladstone Road Parnell
Auckland 1052

"The Dealing with Difficult People and Tricky Situations course made me take stock of my own skill base related to my particular personality type and gave me strategies not only to develop my own areas of need, but also the skills to work more effectively with the other personality types I am confronted with on a daily bases. The ability to understand the reasons certain personality types will respond differently to the same approach and to be able to respond in a manner appropriate to their respective personality type has assisted in achieving better results in a shorter timeframe."
- Grant Wharry, H&S Manager/Training Manager, Mainzeal Property & Construction Ltd

Additional Information:

Participants will receive a worksheet with affirmations, plus additional tips, quotes and videos.
Free Parking * Tea & Coffee on Morning Arrival /Morning/Afternoon Tea provided * 12 months online support.

Boost Workplace Attitudes & Confidence and Delete Mondayitis

Improve the attitude at work and create greater performance and results. Understand the concept of attitude in your workplace as a keystone to being a winner for yourself and your organisation.
Topics Covered:

Attitude analysis
Attributes of positive and negative attitude
Understand why people do not achieve by turning it around
Examine workplace attitude thinking and techniques
Reasons for goals and achieving success
Embracing the change processes
Workplace expectations from yourself, your team, your organisation
Embracing the 5 stage team philosophy
Learn to handle rejection positively
Grow your confidence at work
Effective and assertive communication techniques
New ideas to give positive feedback
Personal steps to create professional success

This workshop reviews negative and positive traits thinking and work place behaviours. The exercises in these workshops can be transferred to weekly meetings and integrated in the workplace to motivate and change attitude and employees behaviour which ultimately affect individuals productivity.
Includes

Workbook
Boost Workplace Attitudes (New Ebook)
6 Attitude A+ Eposters

Prices:

Normal $279.00 & GST
Early Bird Special $199.00 & GST (Early Bird Booked and Paid until 01 September)
Two or more workshops $179.00 & GST
Lunch $30.00

Thursday 16th october 1pm to 4.30pm

Quality Hotel Barry Court
20 Gladstone Road Parnell,
Auckland 1052

"Janice’s seminar focused on four areas of Attitude, Customers, Sales and Life/Work Balances. The seminar was an interactive presentation which had participants collecting new ideas with the aim of taking them back to their individual franchises and their teams. Janice did a great job." - Kitchen Studio Franchise

Additional Information:

Increase Your Work Stress Strategies for Improved Work/Life Sanity

In our faster paced life, burn out is increasing. This workshop looks at the positive and negative aspects of stress and how to daily implement strategies into your goal setting processes enabling you to embrace healthy living in your professional and personal life.

Topics Covered:

Stress evolution and human responses
The significance of stress in our life
Success, values and negativity relative to your stress
Assess your stress traits and related triggers
Working to your strengths
13 causes of workplace stress
Key times of stress in the work environment
Short versus /long term stress
Discover what you can and can't change
Analyse your present stress management strategy
Stress solutions to implement: planning, organisation, delegation
Effective communication and its benefits
Manage your work/life balance
Reduce stress through environment, health and lifestyle changes
Creative up-to-the-minute stress strategies
Design your de-stress action plan
Ten commandments for reducing stress

Participants assess the stress they experience in their work life and analyse their controllable and un-controllables. They are provided with strategies they can implement to create greater work/life balance and healthier life solutions. Includes:

Workbook
Stress Tests
Reduce Workplace Stress Tip Sheet

Prices:

Normal $279.00 & GST
Early Bird Special $199.00 & GST (Early Bird Booked and Paid until 01 September)
Two or more workshops $179.00 & GST
Lunch $30.00

Thursday 23rd october 8.30am to 12 Noon

Quality Hotel Barry Court
20 Gladstone Road Parnell,
Auckland 1052

"Janice, your assistance and support during the presentation of a Stress Management workshop for our valued frontline staff, was greatly appreciated. Your enthusiasm was infectious and the content and its application was extremely useful to those attending to ensure greater effectiveness and personal satisfaction within their roles in the future." - W. Alexander Business Development Manager. Barfoot & Thompson

Additional Information:

Rejuvenating Your Health and Work Life

This is a new workshop focusing on health and tips to revitalize yourself with new easily implemented strategies to help you cope better at work and in life. With health and safety becoming increasingly important at work, this workshop provides a holistic view to self empowerment and self responsibility to individuals to look after their health and thinking.
Topics Covered:

Health and safety at work
Mondayitis statistics
Employer or employee strategies
Your controllables and uncontrollables
Positive thinking during change
Stress coping strategies
New workplace communication
Updating workplace relationships
7 workplace tips on: Health, Eating, Exercise, Empowerment,
Holistic health at work
Self micromanagement
Pay packet delights
Life outside work
Action list
Implementation strategies

Includes

Workbook
Monthly Planning Sheet
Rejuvenating Food Ebook

Prices:

Normal $279.00 & GST
Early Bird Special $199.00 & GST (Early Bird Booked and Paid until 01 September)
Two or more workshops $179.00 & GST
Lunch $30.00

Thursday 23RD OCTOBER 1pm to 4.30pm

Quality Hotel Barry Court
20 Gladstone Road Parnell,
Auckland 1052

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Additional Information:

Other In-House Workshops Available

Dealing with Difficult, Negative, De-motivated, Disengaged People

7 Tools to the Creating the Change Process

Do you wish you had a magic wand to work with these people? Learn how to reduce stress and energy as you work smarter and effectively with these people.

Identify the people and the problem
Eliminate your negative feelings
Understand the impact of personalities
Examine is the relationship scenario and build
Assert positive communication to deal with challenges
Boost workplace confidence for yourself and others
Cultivate a positive attitude in your professional life

Here’s what others have said on earlier workshops:

Thank you for leading such a thought provoking and practical session. It has certainly made me reflect on how I deal with “difficult” staff. I know I need to work on my self-esteem first of all.
Excellent workshop.
A very good presentation, which held my interest.
I have gained a lot of useful information and a better understanding of myself, which I will put into practice in both my professional and personal life.
I now feel buoyed up to go away and keep learning. Thank you.

Build positive work relationships as you increase job satisfaction

Identify why you feel the way you do about certain people
Respond positively and openly to people you don’t like
Handle different personalities with specific phrases
Deal with difficult relationships proactively rather than reactively
Express positive assertive communication to increase your response
Influence your own and others confidence in creating success
Choose a new attitude when dealing with someone you don’t like

The Success Attitude Workshop - 7 Tools for Creating a ‘Can-do’ Attitude at Work

Based on this upcoming book

SAVE AT LEAST ONE WEEKS WAGES PER ANNUM
from each negative, dis-engaged, de-motivated employee

Do you wish you could kick-start these people? Learn how!
These people are costing your company money.

Analyse negative and positive attitude traits
Programming versus teaching
WIIFM - Get ownership ASAP
Individual Uniqueness
Career development goals
Make it happen skills
Moving Forward

"The difference between success and failure is small…but the impact is huge." - Anon

Build positive people as you increase workplace performance

Identify the difference traits for negative and positive attitudes and responses
Recognise the past limiting beliefs to workplace attitudes and teach success
Tap into their success ideas to move them forward
Develop their awareness of individual uniqueness, self esteem and confidence
Create short and long term achievable goals to bolster success
Analyse skills to support the goals and successes
Move forward with defined objectives and solutions to achieve

"No successful person has arrived at their destination without some challenges." - Anon

The workshop will also include some highlights from these chapters:
Exploding Comfort Zones * Climbing the Success Ladder * Make it Happen Skills
Embracing the Curves * If it’s to be – It’s up to me * Energetic Success
Taking Ownership * Get Over IT * Dream Goal Alignment

Pre purchase a copy $30 and receive 6 Motivational E-Posters, an ebook and
2 months free membership - Value $130

What clients say:

"THANK YOU!! Everyone learnt heaps."
Your manner and presentation was great, enhanced by your obvious enthusiasm for the topic."
We all enjoyed your interactive, creative presentation, Janice provided a fast paced easy to understand presentation that covered a wide range of material effectively."
She opened my eyes to anew perspectives that will help me progress in life."

"I attended your 'Dealing with Difficult People' workshop, I was also a victim of extreme workplace bullying for over 3 years. The workshop help me understand why the people that could help me didn't, they didn't have the skills required to deal with this very difficult situation, so I needed to take charge and deal with them in their personal styles. I am pleased to report that after the workshop I sought EPA counseling and finally found the courage to stand up for myself. My counselor helped me to understand that I wasn't the problem and if it wasn't me, it would be someone else on the receiving end. Bullying is so soul destroying and I feel for anyone who has been a victim, the impact on your health is enormous and the stress flows into all areas of your life. Your workshop started me on the right path to putting a stop to it. I am happy to report that the Bully has finally been dealt with and I have now returned to work after 2 1/2 months of stress leave. Steps have been put in place to protect me and all other stakeholders in our company from any reoccurrence of the bullying behaviour. I hope my fellow 'Dealing with Difficult People' bully victim has found a new, exciting and safe workplace and is now looking forward to the future. Bullying takes all the 'JOY' out of life." - Sheryl

"The Dealing with Difficult People and Tricky Situations course made me take stock of my own skill base related to my particular personality type and gave me strategies not only to develop my own areas of need, but also the skills to work more effectively with the other personality types I am confronted with on a daily bases." - Grant Wharry, H&S Manager/Training Manager, Mainzeal Property & Construction Ltd

". . . give me some very good insights in dealing with difficult people. I am afraid it is starting to turn me into a little bit of a psychologist though as I move from looking at the visible issue to what is really bugging this person! Great skills to acquire and well worth the time." - Mike Francis, Owner/Manager, Revolution Systems Ltd - SMART BUSINESS TOOLS

"Teaching is a profession which requires interpersonal interactions and skills all day and everyday. It is good to be reminded how to go about this positively. I have learnt that I’m okay, they’re ok and not to make it personal. Find the problem and a way to the solution." - L. Fleming, Teacher

" . . . a fast paced easy to understand presentation that covered a wide range of material effectively." - K Turner, School Principal

"With a friendly, bubbly attitude, Janice opened my eyes to a few new perspectives that will help me progress in life." - N Anderson

Other comments from participants:

"Why didn’t we learn this when we started our teaching career."

"Brilliant presentation and kept me interested."

"It was a really worthwhile workshop. Lots of helpful tips and interesting stories with anecdotes to illustrate and support these. It has helped me see where my conflicts fit within personalities and how I can approach the people whom conflicts occur with."

"Thought provoking"

"Clear presentation, useful for anyone at any level."

"Well presented, Good Pace, Ideas to take away."

"Very useful, especially different personality types. Goes across spectrum of work and family relationships."

" Will assist in diffusing a situation or curtailing a potential volatile encounter."

"It’s good to be away from the office environment, where I’ve had difficult situations and to understand why and how we fall into difficult situations and become positive."

"It was a really worthwhile workshop. Lots of helpful tips and interesting stories and anecdotes to illustrate and support these. Janice was very positive. She seemed to genuinely care that we deal with difficult situations effectively."

"The workshop was good as it re-iterated some great tools to help manage my staff. The workshop also enlightened me on symptoms of self esteem which will help me manage my staff."

"Entirely positive and true. I found your ideas perceptive and I can’t wait to start making changes."

"It fell into place. Why haven’t I known this before in all my years of teaching? So easily seen and categorised."

"I enjoyed your succinct presentation which covered a wide range of information in an easy to understand way."

"I found this workshop informative and exciting – well presented and enjoyable. Visually easy to follow and well articulated."

"It has helped me see where my conflicts fit within personalities and how I can approach the people whom conflicts occur with. Brilliant presentation and kept me interested."

"I thought parts were useful such as when someone is not performing, ask them why they aren’t and ask them to come up with solution instead of telling them what to do."

"I thought the content was very helpful for the workplace. Some very good ideas to put into practice."

"Very interesting to class people in terms of the four different birds. I think that the technique to let people blow their anger out before you talk is a great technique."

"Good. Motivational, thought provoking workshop at looking at familiar situation in different way."

Any questions please email Janice@attitudespecialist.co.nz PH 021 514 511

Who is Janice? Professional Speaker * Business Trainer * Success Coach * Author * Script Writer * President of International Council of Self Esteem * Founder of Selfday- International Self Esteem Day. Janice is a 'been there/done that lady', with 25 years teaching experience empowering people to success in their professional and personal life. In the past 5 years, Janice has overcome adversity with challenges across all areas of her life with her goal, still to make the worlds’ first interactive movie.

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